FAQS

FAQs for Buyers

1. What is HartFinds?

HartFinds is a trusted platform backed by the David Hart brand, offering buyers access to investment-quality artworks with confidence and security.

2. How do I know the artwork is authentic?

We carefully review each listing, and sellers are required to provide documentation where possible. HartFinds also offers a valuation service that includes authentication.

3. What is the buyer’s premium?

A 10% buyer’s premium (including GST) is added to the final purchase price.

4. Is shipping included in the price?

Shipping is arranged separately and varies depending on location, size, and value of the artwork. We connect buyers with trusted couriers experienced in transporting art.  The location and size of the artwork is listed in the specifications and the list of suggested couriers, so a quote can be sourced prior to purchase if required. 

5. Can I return a piece if I change my mind?

All sales are final unless the artwork is not as described. Please review images and details carefully before purchasing.

6. When is payment due and how is it processed?

Payment is due upon purchase and can be paid by credit card or bank transfer. HartFinds holds the funds securely until the artwork has been received by the buyer.

7. Can I view the artwork in person before purchasing?

This depends on the seller’s location. Some works may be available for private viewing by arrangement.

FAQs for Sellers

1. How do I list my artwork on HartFinds?

Simply complete our online Listing Form and provide photos, details, and any provenance or certificates. Our team will review, send you an invoice and then publish your listing when payment is recieved.

2. What are the fees for selling?

HartFinds charges a 10% commission (including GST) on the final sale price—plus a $19 listing fee.

3. Do I need to authenticate or value the artwork before listing?

While not required, a valuation adds trust and may increase buyer confidence. HartFinds offers a professional valuation service if needed.

4. How is shipping arranged?

If you choose to manage the shipping, your details will be sent to the buyer along with suggestions for shipping.  It is the buyers responsibility to pay for the shipping and choose which shipping option they would like to use.  If you choose for the HartFinds to manage the shipping, we will handle it all and will let you know what you need to do with the artwork you have just sold.

5. When do I receive payment?

Payment is released once the buyer receives and confirms the condition of the artwork.

6. What types of artworks can I sell?

We specialise in original Australian investment artwork—primarily paintings—but welcome inquiries about other mediums or notable international works.